Microwave ovens , Cooker , Electric kettle, juicer, soybean milk,

Humidifier , Hair dryer, electric razor … … With the improvement of living standard, more and more

Small appliances Enter public life, the quality of life for the people to Hangzhou been a plus. Reporter visited found that the high cost of small appliance repair, maintenance, long time and other reasons, to Hangzhou the embarrassing situation of small appliances are increasingly highlighted.

Consumers: Spend money on repairing rather buy a new

“Bought this hair dryer just over 70 yuan, 40 yuan have to repair what, I might as well buy a new.” Not long ago, the public Wang hair-dryer is broken, she went to the repair shop to repair a repair can be asked the maintenance of prices, or the decision to lose hair dryer, re-bought a new one. Suffered the same embarrassment Bridge, also lives in the Miss Xiao Wang Chao. Last week, her family spent 2 years a number of microwave oven is broken, call the repair shop who said the other, home maintenance starting price would 50, the other materials considered. Until the staff door, he discovered bad magnetron microwave oven, for a new optical materials should 100. Miss Xiao think twice, decided to abandon the maintenance, buy a new microwave oven. “Bought this microwave oven only when more than 280 yuan, now a trim to more than 150 yuan, than buy one.”

Moreover, even small household appliances maintenance experience “marathon.” She has spent over 100 yuan to buy a juicer, did not expect useless several times, inside the bearing and the blade and it broke. She took the warranty card to the dealer warranty required, vendors politely agreed. She has many times can be bombarded, vendors, manufacturers have to return the grounds of procrastination, not repaired for two months. Finally She has requested a refund, the vendor and accepted within two days to ensure maintenance of good.

Reporter recently visited the market understands that the price of small household appliances in itself is not high, and high maintenance costs, repair time is long, there is currently sent to the appliance repair small appliance repair shop, less than one percent of total maintenance. Many people have a broken home

Rice cooker , Hair dryer, electric stove, electric shavers and other small appliances, taking into account the repair costly and time-consuming, many people choose to repair and buy new, so many small home appliances into disposable consumer goods.

Repair shop: Do this kind of small business is not worth the

Some appliances reporter repair shop in the urban areas to understand, small appliance repair volume decreased year by year. “We maintained the number of small household appliances less than one-tenth.” Dong Road, a repair shop in the official told reporters, small appliances prices, while not high, but maintenance costs are not cheap. Now they are not failures of small home appliances repair, but require customers to send the store. He said: “Before we came to repair, maintenance and some customers a price so high, they have built a direct say. Often we Baipaoyitang, so we had to set a starting price. Take for instance the appliance, the most is easily broken circuit boards and power tubes, if these two things are bad, light for circuit board materials would more than 100 yuan, another pipe materials have four or five dollars, not including maintenance costs. The buy a new cooker also more than 200 yuan, many customers calculate this account, directly put the old lost, or sold as scrap steel. “

When business is busy, some repair shops simply do not accept small household appliances maintenance business, especially in rural and urban junction zone, foreign population is concentrated, so the business of appliance repair shops also particularly prosperous. In turn a pond owner appliance repair shop told reporters busy business, they generally can not take small household appliances maintenance list, because the small appliances brand hybrid, variety, most parts are hard to find time to spend overhaul 1:00 better than fewer large appliances, maintenance costs will thus follow up, and profit margins, while customers are often hard to accept.

Industry: Brand products guaranteed after-sales service

Small appliances broken, bits and pieces Xiangui, unfortunately lost, how can we solve this problem? The industry have suggested that people in the choice of small household appliances, they should try to choose well-known brand products because of their relatively secure after-sales service, problems can arise after purchase to find the seller consultation. In general, the brand products with after-sales service network across the country, consumers do not have to worry about maintenance of geographical constraints.

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